British Columbia’s new-car dealers are welcoming the province’s latest adjustments to its zero-emission vehicle rules, calling them a practical response to immediate market pressures. But the New Car Dealers Association of BC (NCDA) said the measures still fall short of …
The CHUS Foundation has launched a new Paediatric Oncology Fund in Sherbrooke with support from Hyundai Hope on Wheels, which contributed $100,000 toward the initiative. The fund, unveiled on Nov. 6, will strengthen paediatric cancer care and research at the …
The conversation around fixed operations at the Western Canadian Dealer Summit (WCDS) in Lake Louise took on a sharper tone this year. Rather than focusing primarily on efficiency tools or process improvements, Friday’s panel of fixed operations leaders warned that …
At the Western Canadian Dealer Summit in Lake Louise, four dealers detailed how they are adapting to rising workplace expectations, rapid AI adoption, uneven EV demand and shifting OEM relationships. Dealer moderator Ann Marie Clark, Executive Vice Chair of the …
The Canadian automotive marketplace is headed for tough times in 2026 because of economic and geopolitical inconsistencies, combined with lingering effects from COVID that are wreaking havoc and creating volatility in terms of selling cars to consumers, an industry analyst …
The Toyota RAV4 has taken the top spot in Équité Association’s annual Top 10 Most Stolen Vehicles list for 2024 for Canada. They said the results underscore the ever-evolving tactics of organized crime. The 2021 Toyota RAV4 is new to the top …
The Western Canadian Dealer Summit (WCDS) returned to the Fairmont Chateau Lake Louise this past weekend with record numbers, a sold-out tradeshow and two days of programming that kept dealers focused on the road ahead for automotive retail in Canada. …
The 2025 Western Canadian Dealer Summit is in the books and it’s one that will be long remembered. The majestic Lake Louise and its surrounding mountains made for a perfect backdrop for an inspiring few days of learning and networking. …
Automotive industry players in Canada likely heaved a sigh of relief after the federal government announced trade talks between Canada and the United States will resume. Both parties are eyeing a deal by July 21. It was not Canada’s automotive …
Go Auto has acquired two new dealerships in Richmond, B.C.: Go Richmond Subaru (formerly Richmond Subaru) and Go Richmond Kia (formerly Kia Richmond). “These acquisitions further solidify our presence in the Greater Vancouver Area and align with our strategic goal …
Canadian-based taq Automotive Intelligence has teamed up with VinFast to support a digital retailing offering for customers of the electric vehicle manufacturer. The partnership was announced on July 4; under the agreement taq Automotive Intelligence will provide an “intelligence-based, white-labeled” …
What will the fate be for the Electric Vehicle Availability Standard? On September 5, the Prime Minister announced Canada would pause the Electric Vehicle Availability Standard (EVAS), also known as the zero-emission vehicle (ZEV) mandate, for the 2026 model year. …
High dealership turnover can put key customer data at risk In 2024, CADA Workforce Study measured overall dealership turnover rates at 31 per cent. The sales consultant and service advisor roles were the highest for turnover at 33 and 36 per cent, respectively. I …
Canadian startup leverages deep dealer experience and association partnerships to deliver “agentic AI” tailored to each rooftop’s operations A new name is emerging on the Canadian dealer technology scene. FliteHouse, headquartered in London and Toronto, Ont., is an artificial intelligence …
Is your dealership safe from hackers and bad actors? There’s a well-known phrase among experts in the cybersecurity industry. Maybe you’ve heard it? It goes something like: Hackers don’t hack. They log in. The situation can be as simple as …
Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …
KPI Dealer Solutions brings dealership know-how to boost performance and drive adoption of tools and processes KPI Dealer Solutions’ mission is to help dealerships strengthen operations by working directly with managers and staff to close process and performance gaps, train …
