Featured News

  • Third of consumers willing to buy cars online

    Third of consumers willing to buy cars online

    Over a third of consumers say they would purchase a vehicle online, according to a survey from Adtaxi that provides an in-depth look at ecommerce trends and consumer preferences in the U.S. The report revealed a growing interest from consumers to take the leap from buying a car at the […]

  • Kia uses AI chatbot to talk to shoppers

    Kia uses AI chatbot to talk to shoppers

    Kia has introduced an artificial intelligence-powered virtual assistant known as Kian, the company said Monday. The move is yet another example of how auto manufacturers are working to improve the online car shopping experience for consumers. The carmaker teamed up with marketing-tech and conversational commerce platform provider CarLabs and its […]

  • Companies team up to simplify EV charging

    Companies team up to simplify EV charging

    Rover Parking and ChargeHub are teaming up to provide consumers with a simple and efficient option for charging their electric vehicles. The partnership is yet another example of how companies are working together to facilitate the consumer-vehicle experience. In this case, ChargeHub is simplifying the charging experience and Rover Parking […]

  • Canadian winter tire needs are on the rise

    Canadian winter tire needs are on the rise

    The number of winter tire shipments in Canada increased at an annualized rate of four per cent over the past five years, according to the Tire and Rubber Association of Canada (TRAC). This not only demonstrates that winter tires are now the fastest growing tire category in Canada, but also […]

  • Real Time Reviews updates app with employee-tagging

    Real Time Reviews updates app with employee-tagging

    U.S.-based company Real Time Reviews has updated its app to include an employee-tagging feature to help dealers track how well their employees secure reviews from customers. The online reputation management software platform provides businesses like dealerships with the ability to receive authentic reviews from consumers to help build brand awareness […]

  

Latest news

Electric adventures

November 22, 2017 at 2:20 pm 0 comments

It’s one thing to have someone describe swimming to me, but it’s another thing entirely to jump in. And I figured it was time to make that jump and assess the electric vehicle experience. To do this, the gang at BMW’s Canadian head office provided me with a 2017 i3 […]

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Disruption and change

November 22, 2017 at 2:20 pm 0 comments

As you read through this issue of Canadian auto dealer, or any other for that matter, you’ll discover a consistent theme about the forces of change and disruption that are impacting Canada’s auto dealers. Our editorial team covers a lot of industry conferences and events, and change seems to be […]

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Genesis experiment forges ahead

Genesis experiment forges ahead

November 22, 2017 at 2:19 pm 0 comments

Building a new luxury automotive brand takes guts, skill, and determination. Despite the daunting task, Genesis is attempting the feat. The all-new global premium brand is gearing up to go head-to-head against luxury competitors such as BMW, Mercedes-Benz, and Audi. The budding brand, a division of South Korea’s Hyundai Motor […]

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Mastering leads

Mastering leads

November 22, 2017 at 2:18 pm 0 comments

Digital lead management has evolved as its own discipline. Are dealers adapting to this new digital landscape? Digital leads are a critical component of dealership success, and some dealers are struggling to adapt their response to meet consumer expectations. The problem is that lead management today is very structured and […]

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Millennial Misunderstandings

Millennial Misunderstandings

November 22, 2017 at 2:17 pm 0 comments

They will soon be buying and servicing more cars and will make up a big part of your future workforce. Are you ready? For some, the next generation of auto retail consumers appears unproductive, impatient and self-entitled. But what if they are really just misunderstood? Would this change the approach […]

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Government out of touch on small business tax changes

Government out of touch on small business tax changes

November 22, 2017 at 2:15 pm 0 comments

Mistaken perceptions of business owners fueling outrage in business community In the middle of summer, when much of the country was in vacation mode, Federal Finance Minister Bill Morneau dropped a set of corporate and small business tax proposals that has since sent Canada’s business community into a level of […]

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Engage the senses and create new experiences

Engage the senses and create new experiences

November 22, 2017 at 2:09 pm 0 comments

Multisensory retail touches all your customers’ senses. That’s something a website just can’t do. Every retailer was a kid once. And every kid knows the five senses. Seeing, hearing, smelling, tasting, touching. So how come every retailer doesn’t know the five senses? Multi-sensory retail is a philosophy of retail environments […]

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Electric or electrified? They’re not the same thing

Electric or electrified? They’re not the same thing

November 22, 2017 at 1:53 pm 0 comments

Despite the media hype, gasoline engines aren’t all going away just yet If your customers have been paying attention to automotive news in the mass media lately, chances are they’ve concluded that the days of the gasoline and diesel engine are already over. And that they’ll soon have no choice […]

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