Featured News

  • The fabulous fifties

    The fabulous fifties

    IN THE FIFTH PART OF OUR HISTORICAL SERIES, WE EXAMINE THE 1950S, WHICH WERE FAR FROM FABULOUS FOR DEALERS AND MANUFACTURERS   Canada had been battle-toughened in the Second World War, and when those soldiers came home to civilian life, the pent-up demand for new vehicles on both sides of […]

  • Heading West

    Heading West

    THE CANADIAN AUTO DEALER TEAM IS GROWING AGAIN AND EXPANDING ITS FOOTPRINT. UNIVERSUS MEDIA, PUBLISHERS OF CANADIAN AUTO DEALER AND AFFAIRES AUTOMOBILES, IS OPENING AN OFFICE IN VANCOUVER, B.C. TO BETTER SERVE CUSTOMERS FROM COAST TO COAST. As of the beginning of July, Kristina Alexiou, Director of Business Development, will […]

  • “When someone says a 
word, whatever you think about immediately — that’s it. That’s your brand. Branding is not what we want people to say…It’s 
actually what the customers say.” 
 
Scott Stratten, President of UnMarketing, 
and host of a podcast called UnPodcast

    Dealertalk 2015: The Brand Man

    Scott Stratten isn’t someone you want to piss off. No, really. The unassuming looking Oakville, Ont. resident might just look like an ordinary guy going through his life doing ordinary things. But he’s watching. And assessing. If someone from your company provides a less than exemplary customer experience and he […]

  • Stop forcing, start responding

    Stop forcing, start responding

    Jared Hamilton, CEO and Founder of DrivingSales, doesn’t beat around the bush. “Our industry is filled with a lot of crappy insight,” said Hamilton in his keynote presentation at the inaugural Canadian Dealer Forum held on June 22-23 in Calgary, Alta. As the owner of the Walla Walla Valley Honda […]

  • Cox Automotive buys Dealertrack for $4-billion

    Cox Automotive buys Dealertrack for $4-billion

    Cox Automotive has agreed to buy Dealertrack Technologies in a $4-billion deal that will help broaden its reach in the automotive industry. The sale was announced on June 15, 2015. Headquartered in Atlanta, Cox Automotive also includes household names such as Manheim, Autotrader, Kelley Blue Book, vAuto, Xtime and NextGear […]

  

Latest news

World-class speakers coming to Calgary

World-class speakers coming to Calgary

August 5, 2015 at 2:42 am 0 comments

Western dealers can look forward to the next Kijiji DealerTalk conference in their backyard. “We wanted to give the dealers in Alberta an opportunity to take advantage of hearing the speakers and not necessarily have to fly all the way to Toronto,” said Ryan Thompson, head of sales at Kijiji […]

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Domestics seen as more prone to hacking

Domestics seen as more prone to hacking

August 5, 2015 at 2:39 am 0 comments

The recent Jeep Cherokee hacking incident that resulted in 1.4 million vehicles recalled has U.S. consumers concerned. So concerned that many think vehicle hacking will be a frequent problem within the next three years, according to a new Kelley Blue Book survey. Moreover, respondents think domestic carmakers, including Fiat Chrysler […]

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Carpages.ca integrates Carfax history reports

Carpages.ca integrates Carfax history reports

August 5, 2015 at 2:37 am 0 comments

Dealers who subscribe to online shopping site Carpages.ca will now be able to offer customers complimentary Carfax vehicle history reports that are included with inventory. Carpages.ca announced it has partnered with Carfax Canada to help enhance the used car shopping experience. Online shoppers will be able to access the vehicle […]

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Garry Kalk, Founder and CEO of Dealer-FX

Private equity banks on service technology

August 5, 2015 at 2:36 am 0 comments

Middle-market private equity firm HGGC is investing in automotive software provider Dealer-FX, which helps service departments provide a better customer experience. “Inconsistent service advisor performance is one of the key forces driving customer distrust and defection, which is why 50 per cent of dealers plan to adopt Service Lane Technology […]

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Dilawri completes historic IPO

Dilawri completes historic IPO

July 29, 2015 at 3:14 am 0 comments

Dilawri Group of Companies, one of the largest automotive retailers in Canada, has completed the initial public offering of its REIT designed to accelerate the company’s growth. This REIT is the first publicly-traded one of its kind in the Canadian auto industry and it enables Dilawri, which owns 57 franchised […]

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Sonic names Scott Smith as CEO

Sonic names Scott Smith as CEO

July 29, 2015 at 3:10 am 0 comments

Sonic Automotive has made a few executive changes that helps it secure the founding family’s leadership. Scott Smith has been appointed CEO of Sonic Automotive effective immediately, announced the Charlotte, N.C.-based automotive retailer, one of the largest in the U.S. His father O. Bruton Smith, who served as Sonic Automotive’s […]

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New website platform available for Canadian dealers

New website platform available for Canadian dealers

July 29, 2015 at 3:09 am 0 comments

There’s a new web platform in town —and it’s built for Canadian dealers. After hearing feedback and requests from its Canadian clients, Dealer Lead Driver, a subsidiary of Potratz digital automotive advertising agency out of the U.S., launched a new platform for Canadian dealers. “We always built websites based on […]

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Luxury automakers excel at online storytelling

Luxury automakers excel at online storytelling

July 29, 2015 at 3:03 am 0 comments

When it comes to grabbing attention online with rich content, luxury automakers are coming out on top. According to J.D. Power’s 2015 Manufacturer Website Evaluation Study — Summer, luxury automakers are excelling at connecting with online shoppers by providing interactive content on their websites. On a 1,000-point scale, BMW and […]

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Canadian auto dealer