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Daimler Financial Services creates innovative partnership with Ontario College of Art & Design

Daimler Financial Services and the renowned Drawing and Painting program of the Ontario College of Art & Design (OCAD) are collaborating to create an ongoing, annual exhibition series titled Experiencing Perspectives.

This exhibition of contemporary work by students, faculty and graduates is being displayed throughout the company’s Canadian headquarters in Mississauga, Ontario, on Matheson Boulevard East. The exhibition will rotate new work into the building every 12...



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The current state of F&I

In preparation for this report, Harvey climbed down from his ivory tower and spent a few weeks in the trenches – actually “working” in a Business Office. Just to confirm what is going on today versus what he remembered from years ago. In his words, “there have been some revelations!” Read on to learn about them.

 

Editor

,

As we approach the second decade of what was so recently called “the new millennium,” one can look back to such...



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TD Canada Trust and VFC join forces

TD Canada Trust’s indirect lending business and VFC Inc. are joining forces under a new brand called TD Financing Services, which will launch its automotive, recreational vehicle and home improvement lending products under the new name in January 2010.

TD and VFC are both leaders in the Canadian indirect lending market, working primarily with automobile dealers and home-improvement retailers to offer credit products to consumers at point-of-sale.

The formation of TD Financing...



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Keeping credit in line

There is one objection that F&I managers are hearing more and more: “I am going to use my Line of Credit!”

 

Today’s financially-savvy buyers, it seems, are fully aware of all the advantages that come with using their personal credit lines and fully prepared to handle any and all emergencies that may pop up. None of them ever expect to be caught short. And isn’t that a nice little fantasy?

 

The truth is, very few of even the so-called money experts...



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In search of something new?

Human nature is for the most part predictable. Individuals tend to behave in ways that follow readily predicted patterns.

 

One such behaviour is the desire for something new – a desire that sometimes spawns change simply for the sake of change. The New Coke fiasco springs to mind. And there have been other examples as well: TV show writers introduced different plots; food manufacturers changed recipes; computer software companies changed programs (not always for the better) and...



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LGM offers Dealer Resource Centre

Earlier this year, Lions Gate Marketing Company Ltd. (LGM), launched a new online sales and support system called the LGM Dealer Resource Centre (DRC). The DRC enables LGM’s customer base to quote and sell LGM products in a digital, paper-free environment.  Simply put, the DRC is a tool allowing business managers to know right away which coverage applies to a particular vehicle, present products accordingly and simplify the quoting process by eliminating the need to refer to...



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Selling service agreements

"Mechanical Breakdowns can happen to anyone. Even though our vehicles are made to the highest standards, wouldn’t you agree that a machine can stop working? Isn’t it also true that when it does happen it always occurs at the worst possible time?


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J.D. Power Canadian Dealer Financing Satisfaction Study

The J.D. Power Canadian Dealer Financing Satisfaction Study for 2009 shows the changing shape of the market.


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Let your F&I Department do its job

Just when everything seemed to be going along fine, the economy imploded. And when it did, some of the first casualties were lenders who decided they didn’t want to stick around when the going got tough.


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What do your customers really need?

Selling protection products couples opportunity with responsibility

"We are in business to make money. So is every other business. But we are also in business to provide a service for our clients and the more we do that, the more they can and will do for us.



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Encouraging developments on GM dealers' legal front
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