Articles by: Jackie Roth

TRADER and Dealertrack partner to streamline the purchase process

TRADER and Dealertrack partner to streamline the purchase process

February 22, 2017 at 10:01 am 0 comments

  A partnership between TRADER and Dealertrack will benefit vehicle buyers and sellers by providing a more efficient vehicle purchase process, the partners say. Available April 1, the new platform will bring in-store experiences online, allowing dealers to engage with consumers earlier and at various stages in the purchase process. […]

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Honda Canada president announces retirement

Honda Canada president announces retirement

February 22, 2017 at 9:57 am 0 comments

Jerry Chenkin, president and CEO of Honda Canada will retire at the end of March, ending a career with the company that spans more than four decades. Fellow Honda Canada veteran, Dave Gardner, will step into the role April 1. Other executive changes include: Barry Holt, EVP and Chief Operating […]

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J.D. Power names Doug Betts senior vp, global automotive

J.D. Power names Doug Betts senior vp, global automotive

February 22, 2017 at 9:54 am 0 comments

Veteran automotive and technology executive Doug Betts has joined J.D. Power as vice president of global automotive operations. Most recently at Apple, Betts has also held executive roles at FCA-Chrysler Automobiles, Nissan Motor Corp Americas and Toyota Motor Manufacturing. J.D. Power, a leading provider of consumer insights, data and analytics, […]

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$18.2 million in funding supports automotive innovation

$18.2 million in funding supports automotive innovation

February 22, 2017 at 9:51 am 0 comments

The federal government will provide funding totalling $18.2 million to two Canadian companies that are involved in automotive innovation. The funds will “lead to products and services that are more energy efficient, emit lower carbon emissions and promote healthier communities,” says Navdeep Bains, Minister of Innovation, Science and Economic Development. […]

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OpenRoad Auto Group opens BC’s largest Hyundai dealership

OpenRoad Auto Group opens BC’s largest Hyundai dealership

February 22, 2017 at 9:41 am 0 comments

The dealership features Hyundai Global Retail Design Space, the company’s newest retail store design which includes a modern, open showroom with floor-to-ceiling windows and a bronze coloured roof. Premium furniture, customer lounges and digital kiosks, tablets and wheel stands are designed to provide a superior customer experience, the company says. […]

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What have we learned?

What have we learned?

February 21, 2017 at 2:15 pm 0 comments

As we conclude our Retail Revolution series, we present the key takeaways for dealers. Over the last year, the Retail Revolution series in Canadian auto dealer has focused on seven companies. But in a twist from you’d normally expect, none of them is directly related to vehicles or dealerships. Instead, […]

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Many dealers lack CRM usage skills

Many dealers lack CRM usage skills

February 21, 2017 at 2:14 pm 0 comments

While effective CRM use is critical to dealership success, many dealers aren’t using their CRMs nearly effectively enough, according to research from software provider VinSolutions and DealerKnows, a boutique training and consulting firm. They evaluated CRM usage across three categories and found that average dealers lag significantly behind best-in-class dealers […]

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TADA donates a Hellcat for prostate cancer fundraiser

TADA donates a Hellcat for prostate cancer fundraiser

February 21, 2017 at 2:04 pm 0 comments

A customized 2017 Dodge Challenger SRT Hellcat, valued at $113,342.05, is the grand prize in this year’s Rock the Road Raffle, a fundraiser for prostate cancer research. Donated by the Trillium Automobile Dealers’ Association (TADA), the car features a 707 horsepower engine with 650 lb-ft of torque powered by a […]

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Canadian auto dealer