F & I
Daimler Financial Services creates innovative partnership with Ontario College of Art & DesignNovember 30, 2009 Daimler Financial Services and the renowned Drawing and Painting program of the Ontario College of Art & Design (OCAD) are collaborating to create an ongoing, annual exhibition series titled Experiencing Perspectives. This exhibition of contemporary work by students, faculty and graduates is being displayed throughout the company’s Canadian headquarters in Mississauga, ... Read more |
TD Canada Trust and VFC join forcesNovember 16, 2009 TD Canada Trust’s indirect lending business and VFC Inc. are joining forces under a new brand called TD Financing Services, which will launch its automotive, recreational vehicle and home improvement lending products under the new name in January 2010. TD and VFC are both leaders in the Canadian ... Read more |
LGM offers Dealer Resource CentreAugust 20, 2009 Earlier this year, Lions Gate Marketing Company Ltd. (LGM), launched a new online sales and support system called the LGM Dealer Resource Centre (DRC). The DRC enables LGM’s customer base to quote and sell LGM products in a digital, paper-free environment. Simply put, the DRC is a ... Read more |
J.D. Power Canadian Dealer Financing Satisfaction StudyJune 8, 2009 The J.D. Power Canadian Dealer Financing Satisfaction Study for 2009 shows the changing shape of the market.... Read more |
HomeNet to double dealer sales teamApril 24, 2008 Pennsylvania-based HomeNet, Inc., provider of Inventory Online (IOL) software, is bolstering its dealer sales team to satisfy growing demand from automobile dealers throughout the United States and Canada for its recently enhanced IOL marketing su... Read more |
RIFCO transfers repair financing to Travelers; refocuses on non-prime loansApril 24, 2008 RIFCO Inc., of Red Deer, Alberta, has announced a strategic alliance with Travelers Acceptance Corporation for the transfer of RIFCO's repairer networks and new repair loans. RIFCO will subsequently focus on its growing network of automobile dealers and increasing originations of non-prime auto loans.... Read more |
GMAC tops survey of financing providersSeptember 20, 2007 Importance of retail financing up, leasing down. For the fifth time, GMAC ranked highest among finance providers in the J.D. Power and Associates 2007 Canadian Dealer Financing Satisfaction Study, which was based on responses from 1,355 new-vehicle de... Read more |
New identity for Curomax and DealerAccessJune 25, 2007 Curomax Canada Inc. and DealerAccess Canada Inc., both of which are subsidiaries of DealerTrack Holdings Inc., have been integrated into a single entity called DealerTrack Ca... Read more |
Keeping credit in lineHarvey Cohen | October 15, 2009 There is one objection that F&I managers are hearing more and more: “I am going to use my Line of Credit!” Today’s financially-savvy buyers, it seems, are fully aware of all the advantages that come with using their personal credit lines and fully prepared to handle any and all emergencies that may pop up. No... Read more |
In search of something new?Harvey Cohen | September 30, 2009 Human nature is for the most part predictable. Individuals tend to behave in ways that follow readily predicted patterns. One such behaviour is the desire for something new – a desire that sometimes spawns change simply for the sake of change. The New Coke fiasco springs to mind. And there have been other exa... Read more |
Selling service agreements| August 18, 2009 "Mechanical Breakdowns can happen to anyone. Even though our vehicles are made to the highest standards, wouldn’t you agree that a machine can stop working? Isn’t it also true that when it does happen it always occurs at the worst possible ti... Read more |
Let your F&I Department do its jobHarvey Cohen | March 13, 2009 Just when everything seemed to be going along fine, the economy imploded. And when it did, some of the first casualties were lenders who decided they didn’t want to stick around when the going got tough.... Read more |
What do your customers really need?Harvey Cohen | November 3, 2008 Selling protection products couples opportunity with responsibility "We are in business to make money. So is every other business. But we are also in business to provide a service for our clients and the more we do that, the more they can and will do for us.... Read more |
Don't forget the aftermarket productsHarvey Cohen | August 8, 2008 They can give your F&I sales a big boost. The key to making money in many types of business is the sale of add-on, or aftermarket products, not just the original item the consumer came to buy. Professional clothing retailers understand this practice well. They call what they do "accessorizing." Sh... Read more |
F&I in a slowing economyHarvey Cohen | June 4, 2008 Teamwork and proactivity are essential to success. One of North America’s fascinations involves the love of sports. The simple mention of some game or other can turn a normally passive individual into a rabid fan. Many who don business clothing during their work days quickly set those uniforms aside for such at... Read more |
Cash conversionsHarvey Cohen | May 5, 2008 How to deal with customers who want to "pay cash."One of the most popular topics in the F&I seminars I conduct throughout North America is the art of "Cash Conversions" - selling financing to those who want to "pay ca... Read more |
The current state of F&IHarvey Cohen | November 26, 2009 In preparation for this report, Harvey climbed down from his ivory tower and spent a few weeks in the trenches – actually “working” in a Business Office. Just to confirm what is going on today versus what he remembered from years ago. In his words, “there have been some revelations!” Read on to learn... Read more |
Menus boost F&I bottom lineCanadian auto dealer | April 7, 2006 Selling from a menu, rather than in a step-by-step process, improves customer satisfaction and revenues. By now, if you have not already adopted menu selling, you have probably at least heard the buzz about using menus as tools to help increase your F&I revenue. You may have even discussed the idea within your dealer group. If you ar... Read more |
