Used inventory squeeze persists

Used-vehicle sourcing remains a challenge for Canadian dealers, with nearly half of franchised new-vehicle dealers surveyed reporting that conditions worsened during the first half of 2026. The findings come from a survey by DesRosiers Automotive Consultants (DAC) and the Used …

CDK names new CEO

CDK Global has named Sudhakar Ramakrishna President and CEO, effective Oct. 5, as the automotive retail software provider undergoes a leadership transition following several years of investment in its technology platform. Ramakrishna will also join CDK’s board of directors, according …

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More than Features

PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …

The seven stages of AI adoption

Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …

CARTS study reveals dealer tech disconnect

Dealers adopt tech, but  integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …

Tech providers respond to CARTS findings

Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …

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