Team Velocity is expanding into Canada after being approved as a vendor in General Motors of Canada’s Dealer Customer Lifecycle program, known as the CSSR Choice Program. The Washington-based automotive technology company said Canadian GM dealers can now use its …
CarGurus has signed a multi-year partnership with the NASCAR Canada Series, becoming a presenting partner and the series’ official automotive marketplace. The agreement includes entitlement sponsorship for two races, beginning with the CarGurus 200 at Canadian Tire Motorsport Park in …
DSMA has expanded the role of Crissy Knorr to support automotive dealers across Alabama as the company strengthens its presence in the southeastern United States. The automotive merger-and-acquisition advisory firm said Knorr, a Birmingham native, will work directly with dealers …
There are two things I want to touch on. Both deserve much deeper discussion. For now, I want to get them off my chest. The 150,000 problem A lot of space is being given to the idea of bringing new …
A practical exercise for dealership leaders to identify wasted time, improve processes, and better support technicians “Gemba” is a Japanese term used in Lean processes. It means “go to where the action is.” In a vehicle manufacturing plant, a CEO …
Canadian auto sales reached an estimated 178,000 units in April, down 3.9 per cent from 186,000 units in April 2025, according to DesRosiers Automotive Consultants (DAC). Despite the year-over-year decline, the market continued to perform better than some had anticipated …
Go Auto has acquired Lone Star Mercedes-Benz in Calgary, rebranding the store as Mercedes-Benz South Calgary, according to a company announcement. The deal marks the dealer group’s first Mercedes-Benz dealership in Canada, complementing an existing Mercedes-Benz location in the United …
Canadian used vehicle wholesale prices for two- to six-year-old vehicles declined by an average of 0.5 per cent in recent tracking, according to the May Residual Value Newsletter from Canadian Black Book. The report noted that while values are still …
Automotive industry players in Canada likely heaved a sigh of relief after the federal government announced trade talks between Canada and the United States will resume. Both parties are eyeing a deal by July 21. It was not Canada’s automotive …
Fifty years after opening its first Porsche dealership and 65 years after it started as a business, Mark Motors Group celebrated both anniversaries in style. Earlier this month, the Ottawa-based dealership group opened Mark Motors Porsche Destination Centre, replacing the …
Canadian-based taq Automotive Intelligence has teamed up with VinFast to support a digital retailing offering for customers of the electric vehicle manufacturer. The partnership was announced on July 4; under the agreement taq Automotive Intelligence will provide an “intelligence-based, white-labeled” …
In a volatile market, dealers return to fundamentals I am writing this article just after Canada’s overtime loss to the USA in the men’s Olympic hockey tournament gold medal game. From a hockey perspective, it was an incredibly entertaining and …
Canada’s new automotive strategy arrives at a pivotal moment for the country’s automotive sector. After several years of regulatory pressure, supply chain disruptions, shifting consumer preferences, and growing geopolitical competition, the federal government has recognized the need for a more …
The most effective closers build a case, present evidence and close with logic At the end of a trial, a prosecutor stands before a jury and reviews all the evidence presented during the case. The goal is simple: convince the …
From employee benefits to HR to garage insurance, CADA 360 programs are evolving to help dealers better manage risk For dealers, risk management now extends well beyond garage insurance or workplace safety programs. It touches employee benefits, HR compliance, CGL insurance, …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
