Canadian auto dealer senior editor Todd Phillips interviews Andrew Reutsky, the lead researcher from Harvard University that just released a new report: “Automotive Retail Advertising in Crisis.” The study found as much as 62% of dealership ad spending can’t be …

U.S. vehicle buyers may want greater price transparency, but many still appear to value the opportunity to negotiate, according to new research from CDK. The company surveyed more than 1,000 vehicle buyers in the second quarter about the incentives they …

Used-vehicle sourcing remains a challenge for Canadian dealers, with nearly half of franchised new-vehicle dealers surveyed reporting that conditions worsened during the first half of 2026. The findings come from a survey by DesRosiers Automotive Consultants (DAC) and the Used …

Sung Kang is bringing Drifter back to Toronto, this time for the automotive-themed film’s world premiere at the 2026 Toronto International Film Festival (TIFF). Kang, known to automotive enthusiasts for playing Han in the Fast & Furious franchise, wrote and …

CDK Global has named Sudhakar Ramakrishna President and CEO, effective Oct. 5, as the automotive retail software provider undergoes a leadership transition following several years of investment in its technology platform. Ramakrishna will also join CDK’s board of directors, according …

Hybrid vehicles are emerging as an increasingly important part of Canada’s electrification mix as consumers weigh affordability, efficiency and long-term vehicle value, according to Canadian Black Book (CBB). In its latest market insights article, CBB said hybrids have become one …

Canadian new light-vehicle sales posted a stronger year-over-year gain in August, rising an estimated 5.4 per cent as the market extended its growth streak to three consecutive months. DesRosiers Automotive Consultants (DAC) estimates Canadians purchased approximately 168,000 new light vehicles …

Only days after Canada and the United States appeared close to a deal that could have reduced U.S. tariffs on Canadian-built vehicles, the talks collapsed and President Donald Trump threatened to raise automotive tariffs to 50 per cent on Jan. …

Organized crime groups are changing how they acquire vehicles in Canada, shifting from conventional theft toward increasingly sophisticated financing fraud that can allow vehicles to be exported before anyone realizes a crime has occurred. That was the warning from the …

Canada has secured a brief reprieve from another round of U.S. tariffs, but the automotive industry remains at the centre of unresolved trade negotiations. U.S. President Donald Trump delayed threatened 50 per cent tariffs on a range of Canadian goods …

PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …

Dealerships are absorbing the cost and the strain of fixing problems they did not create I have tremendous respect for all the dealer principals and general managers in Canada, and the challenges they face every day. The car business has …

Fuel costs and interest rates are reshaping how Canadians shop for vehicles We are in turbulent times. Rising fuel prices and economic instability are having a direct, multi-layered impact on consumer behaviour in the retail automotive market. Buying patterns are …

Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …

Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …