The seven stages of AI adoption

Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …

From tools to transformation: AI in the dealership

Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

More than Features

PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …

EV charging’s $21B opportunity

A stronger federal greenhouse gas emissions standard for light-duty vehicles could help attract $21 billion in zero-emission vehicle charging infrastructure investment across Canada by 2035, according to a new analysis by the Canadian Charging Infrastructure Council (CCIC). The policy brief, …

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Round and round we go

Dealers are battling through short-term disruption and long-term uncertainty In communities right across Canada, bingo halls regularly attract hundreds of patrons looking to test their luck. Bingo balls bounce and spin, delivering random outcomes. Similarly, opinions on where the North …

Costs reshape the market

Fuel costs and interest rates are reshaping how Canadians shop for vehicles We are in turbulent times. Rising fuel prices and economic instability are having a direct, multi-layered impact on consumer behaviour in the retail automotive market. Buying patterns are …

CARTS study reveals dealer tech disconnect

Dealers adopt tech, but  integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …

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