Hyundai pushes deeper into AI

Hyundai Motor Group is expanding artificial intelligence across its business, building on a digital transformation effort that began in 2019. The automaker outlined its progress and future plans at its AX Achievement Showcase in Seoul on Aug. 12, saying accumulated …

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More than Features

PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …

Round and round we go

Dealers are battling through short-term disruption and long-term uncertainty In communities right across Canada, bingo halls regularly attract hundreds of patrons looking to test their luck. Bingo balls bounce and spin, delivering random outcomes. Similarly, opinions on where the North …

From tools to transformation: AI in the dealership

Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

The seven stages of AI adoption

Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …

Tech providers respond to CARTS findings

Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …

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