Go Auto has gone Hollywood, acquiring Toyota of Hollywood, a Los Angeles dealership on Sunset Boulevard with a history dating back nearly seven decades. The Alberta-based dealership group announced this week that it has purchased the store, which opened in …
More than group rates: insurance advice, advocacy and support. Home and auto insurance affinity programs have long been a fixture of professional and industry associations. Whether it’s lawyers, accountants, engineers or other organized groups, the concept is straightforward: leverage collective …
For collision centres, the pressure to improve productivity, maintain quality and keep vehicles moving through the shop continues to grow. That is where Mathieu Gélinas says Sherwin-Williams wants to play a larger role. Gélinas, Regional Sales Director, Eastern Canada for …
There’s a high-profile story making the rounds across the dealership community about an overly enthusiastic AI chatbot named “Quinn.” You may recall the CBC News headline: “‘I was shocked’: BMW revokes buyback offer, blames rogue chatbot.” A customer contacted BMW …
Most of the AI conversation in our industry has been about what dealers can do with it. Answer leads faster. Price inventory sharper. Book more service. That conversation is going to have a second half. Consumers are now getting AI …
Canadian used wholesale vehicle prices were nearly flat last week as depreciation slowed significantly, according to Canadian Black Book’s latest Market Insights report. Overall market values fell 0.05 per cent for the week ending Sept. 5, compared with a 0.20 …
The U.S. automotive market continues to show resilience despite economic uncertainty, with Cox Automotive pointing to steady sales and growing demand for older used vehicles as signs that consumers continue to adapt. While tariffs, elevated interest rates and affordability concerns …
Canadian auto dealer senior editor Todd Phillips interviews Andrew Reutsky, the lead researcher from Harvard University that just released a new report: “Automotive Retail Advertising in Crisis.” The study found as much as 62% of dealership ad spending can’t be …
Only days after Canada and the United States appeared close to a deal that could have reduced U.S. tariffs on Canadian-built vehicles, the talks collapsed and President Donald Trump threatened to raise automotive tariffs to 50 per cent on Jan. …
Organized crime groups are changing how they acquire vehicles in Canada, shifting from conventional theft toward increasingly sophisticated financing fraud that can allow vehicles to be exported before anyone realizes a crime has occurred. That was the warning from the …
Canada has secured a brief reprieve from another round of U.S. tariffs, but the automotive industry remains at the centre of unresolved trade negotiations. U.S. President Donald Trump delayed threatened 50 per cent tariffs on a range of Canadian goods …
A firsthand look at how China is reshaping the automotive future I have seen the future of the auto industry. It is China. I recently accompanied 70 Canadian new car dealers on the CADA 2026 China Study Tour to Beijing. …
David Adams reflects on a career shaped by the auto industry When I was in high school, Gino Vannelli had a hit with a song called “The Wheels of Life.” I still like the song. The first two lines go …
As AI-driven misinformation grows, dealers must work harder to preserve trust Binoculars are typically used to magnify distant objects, making them appear clearer. I use this metaphor today to address our assessment of today’s unpredictable business environment. We all start …
After years of supply shortages, inflation, rising interest rates and rapid increases in vehicle prices, many Canadian consumers are entering dealerships with tighter budgets and greater caution. Affordability now shapes nearly every buying decision. A KPMG Canada survey released in …
Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Since 2005, the CADA Laureate Awards have recognized Canadian new car and truck dealers who have demonstrated exceptional leadership, business achievement and commitment to the industry. Each year, …
Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …
