Canadian dealer know-how heads to China

Justin Poy says Canada has something China’s fast-growing auto retail sector needs: decades of dealership management experience. Through the Global Dealer Academy, Poy and his partners are working with Georgian College in Barrie, Ont., to deliver a licensed Canadian automotive …

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Go to the Gemba

A practical exercise for dealership leaders to identify wasted time, improve processes, and better support technicians “Gemba” is a Japanese term used in Lean processes. It means “go to where the action is.” In a vehicle manufacturing plant, a CEO …

Tariffs cloud the road ahead

Trade tensions and shifting policy are forcing manufacturers and dealers to adapt as North America’s auto market enters a period of uncertainty U.S. President Donald Trump has often described tariffs as “the most beautiful word in the dictionary.” For many in …

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